Terms and Conditions

These terms apply whenever you request or use staffing placement services from Staffly. By submitting a request through our website, phone or WhatsApp, you agree to the terms below.

Our Role

Staffly is a staffing placement agency. We identify, verify and introduce candidates for domestic and office roles. The employment relationship, including salary, working hours and leave, is agreed directly between you (the client) and the staff member you hire. We are not the employer of the staff we place.

Placement Fee

Our placement fee is one month's salary, charged once as a one-time fee when you confirm a placement. There is no recurring monthly commission on the staff member's salary.

6-Month Replacement Guarantee

If a placement does not work out within 6 months of the staff member's start date, for reasonable cause (such as the candidate leaving, being dismissed for cause, or being clearly unsuitable for the role as originally described), we will run the search again and place a replacement without charging the placement fee a second time. The guarantee does not cover changes of mind unrelated to the candidate's performance, or situations where the household or office environment described to us at the outset was materially inaccurate.

Verification Process

We verify candidates through CNIC checks against NADRA records, police character certificates, and direct reference calls to previous employers. This process reduces risk but cannot eliminate it entirely. Clients remain responsible for their own judgment during interviews before confirming a hire.

Client Responsibilities

• Provide accurate information about the role, household or office environment, and expectations.
• Agree fair pay, working hours and leave directly with the staff member, in line with applicable labour law.
• Treat placed staff with dignity and provide a safe working environment.

Cancellations

Requests can be cancelled at any time before a candidate is confirmed and starts work, at no charge. Once a placement fee has been paid and the staff member has started, the6-month guarantee above governs replacements.

Limitation of Liability

To the extent permitted by law, Staffly is not liable for the acts or omissions of placed staff once employment has commenced between the client and the staff member, beyond the replacement guarantee described above.

Changes to These Terms

We may update these terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our services after a change constitutes acceptance of the updated terms.

Contact

Questions about these terms can be sent to info@staffly.pk.